Whether you’re delivering or ordering food, you may have issues arise and need to contact DoorDash customer service. Few people think they are paid fairly at DoorDash, Get weekly updates, new jobs, and reviews. Tip: Look at the frequently asked questions if you have a simple question regarding the DoorDash app. If you’re working for DoorDash, press 3 when prompted. Average DoorDash hourly pay ranges from approximately $12.25 per hour for Customer Service Representative to $20.00 per hour for Customer Support Representative. Then, enter your full name or restaurant name, email address, phone number, support category and subcategory, and description of the issue. All you need to do is head to this customer contact page, this Dasher contact page, or this merchant contact page. On the following page, a chat window should pop up in the lower right corner. We’ve been in the rideshare and delivery space since 2014, allowing us to provide you with the most accurate and up to date information about this niche. Disclosure: Ridester.com is supported by our users. What people say about working at DoorDash, Doordash is a great side job. Order supposed to arrive at 12:00. We use cookies to make wikiHow great. If not, tap the “Chat” button. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.

Sometimes they can be fast and highly efficient… sometimes it seems like they can’t get anything right. What do I do if my red card was declined? There are many reasons to enjoy DoorDash. If you need a resolution, contacting DoorDash via social media isn’t the best method. Before you click or tap “Place Order,” select “Scheduled.” You can then select the date and time you wish to have your meal delivered. He is currently working on a book about working in the Gig Economy, expanding his skill set beyond the rideshare niche. I think its BS that DD uses our tip money to pay for part of what used to be a delivery fee of $6. These offices typically have scheduled office hours or support times, during which you can schedule an appointment for an orientation (or come in person if the location allows), receive sign-up help, or get general driver information. Called back at 1:05 and 1:15, still not picked up. Don’t despair, however, as a support rep will eventually get to you. On the other side of the equation, DoorDash presents a valuable opportunity to earn some extra money.

8. Does DoorDash have a separate restaurant/merchant phone number? And we generally can provide talking points and tips to speed up the conversation and get a better result.

This page is also a great resource for people who are interested in becoming couriers. This is a feature we’d really like to see DoorDash add, as it would make the app much more appealing to customers and drivers. Should You Tip Your Food Delivery Driver? 2. We had to look at a company profile from Bloomberg in order to get the number. Do I need to contact DoorDash support to cancel my DashPass subscription? You may find what you’re looking for and won’t have to fill out the support form. If you want to learn more about DoorDash support, read our answers to these common questions about contacting DoorDash customer service and using the service in general: 1.

But when you need their help, all that matters is you receive top-notch customer service. Sometimes, it’s easier for DoorDash users to get the answers they need by searching the web for them. 855-973-1040 is the number to use for support issues whether you’re a customer, Dasher, or restaurant owner. In this guide, we’ll help you break down DoorDash support options you can use whether you’re a customer, independent contractor (or “Dasher”), or merchant for the food delivery service. As a more direct way to get help, DoorDash delivery workers can also call the phone number (855) 864-7626 to reach a company representative. Customers have total control over their subscription and can cancel online or in-app at any time by following these directions. Learn about how you can contact Caviar support as a customer or courier with our guide. Can I get DoorDash support through social media? Couriers can similarly use the Dasher help page to get guidance for managing an account, completing deliveries, and using the DoorDash Driver app. At the moment, no. Tip: The questionnaire that you’ll be asked to complete after your call is only 2 questions. This is also a great channel for app troubleshooting and deactivating or reactivating your account. For a full explanation of how to get and use DoorDash promo codes, check out our DoorDash promo code guide. What is the best part of working at DoorDash? Whether it’s through email, phone number, live chat, or in person, in this guide we’ll cover the various ways you can use to contact DoorDash support. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d0\/Contact-DoorDash-Step-1.jpg\/v4-460px-Contact-DoorDash-Step-1.jpg","bigUrl":"\/images\/thumb\/d\/d0\/Contact-DoorDash-Step-1.jpg\/aid11067989-v4-728px-Contact-DoorDash-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"